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Forum Discussion

jorik's avatar
jorik
New Contributor
7 months ago

Safari extension broken for me and colleague for a while now

Hi all, I'm not sure if we're the only ones, but we are getting a bit frustrated with the 1Password Safari extension. I have been using 1Password since 2007 or so and it was always a super nice solut...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
7 months ago

Hello jorik! 👋

I'm sorry that the Safari extension is running into issues for you and your colleague. There are a few issues that our development team is working on, especially surrounding profiles in Safari. The next time that the issue occurs, I'd like to ask you to create a diagnostics report from 1Password in your browser:

Sending Diagnostics Reports (browser extension)

Attach the diagnostics to an email message addressed to support+forum@1password.com. Please use the email address associated with your 1Password account.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave