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Forum Discussion
AMonitorDarkly
3 years agoOccasional Contributor
Safari Extension Started Asking For Password For Every Auto Fill [SOLVED]
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I've been using 1P8 for some time without any auto fill issues. All of a sudden today, the iOS Safari Extension started wanting me to manually enter my password for an auto fill anytime Safari was closed and re-opened. I've always had the "Authorize After" Safari Extension setting set to "1 Week".
I tried disabling the Safari Extension, rebooting the phone and reenabling the Safari Extension. I then tried disabling auto fill on both 1P8 and iOS settings, rebooting the phone and then reenabling. Neither of which worked. I ended up having to completely uninstall and reinstall of 1P8, which was annoying, and that worked.
Is there anything else that can be done if this happens again? Is this a known issue?
1Password Version: 8.9.3
Extension Version: Not Provided
OS Version: iOS 15.6.1
Browser:_ Safari
- WorldIRCNew Contributor
I reverted to v7 for now. Everything’s working again.
- qzzbNew Contributor
Same problem here too. Lately I am typing my main password so much it’s making the 1Password experience awful. On iPad and iOS which I use rather than a laptop - kinda making me consider using another password manager to be honest. It’s been going on ever since 1Password 8 came out in one form or another
- dtoubContributor
After working with support, switching from the beta back to the release version of 8 (which oddly required deleting the app and reinstalling since the release version froze at opening after reverting from then beta), I’m majorly frustrated. The final response from support was to the effect of “so sorry; we don’t have an ETA.”
That’s unacceptable for any app let alone something that requires a paid subscription. At this point I’d like to go back to 1PW 7 on iOS. Better interface and the safari extension worked. I’m tired of having to enter my 1PW password nearly every time I try to enter a password on web sites even if the iOS app is u locked. There is no FaceID for the extension: why not?
How can I revert to v7 on iOS?
Long-time user and beta tester. If you’ve lost folks like me there is a problem. Read the App Store reviews; lots of folks are reporting this for the latest release version.
- OrlandoechNew Contributor
I’m having this issue as well. I’ve done everything even completely wiped my phone and setup as a new phone (didn’t restore). Every time I leave safari I have to re-enter my password. Doesn’t matter what duration I set it to. This started to happen after 1P8.9.3. I’m ready to cancel my subscription.
FIX THIS IMMEDIATELY AS PEOPLE ARE SICK OF YOUR LACK OF SUPPORT AND RIPPING CUSTOMERS OFF!
- Former Member
Why are you guys spending your time here? This is a PAID service and not a favor. 1PW team seems lost in their own mess, for each fix, new bugs are created. It’s ridiculous. I’m testing a new app and I’ll ask reimbursement from 1pw
- 1P_Tommy
Moderator
Often I hear someone say, I am on the latest version and then come to find out they are behind 4 versions of their OS because of some unknown reason. It happens. When I reply I see a name. Hence me asking politely if the user had tried the workaround. One question and follow-up answer goes a long way to making sure we are all on the same page.
This is much like going to the doctors office. You would not want me to prescribe the wrong medication because I was thinking about a different issue that day Perhaps because earlier that morning I had a similar situation in my office. We are all human and we all come into a situation with questions and looking for answers. If we head down the rabbit hole it's hell getting back to the top. I'd much rather someone measure twice and cut once as they say.
By the way, I love the name. I haven't shown you one of my test items.
- Former Member
I installed iOS 16 yesterday and am appalled that 1PW Face ID doesn’t work on Safari extension. I’m even more appalled that this issue was identified a month ago and remains unresolved. It sure would have been nice if 1PW had sent a warning message out to all customers like me to warn of the consequences of upgrading to iOS 16. I would have waited and held back with iOS 15.
I agree with lots of the other posts. 1PW keeps making the app more complex and takes away values features. Just do the basics and forget the bells and whistles the engineering team lobbies for to justify their jobs.
- hegguardoOccasional Contributor
I would if I could! 😁 I don't work for 1P, just another user. As you see in those threads, there is no fix available or even forthcoming.