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Forum Discussion
Salesforce passkey not working as security key or built in authenticator
Anyone else run into issues recently with Salesforce using a passkey from 1Password?
I had a passkey registered as a security key in Salesforce, but it also worked as a built in authenticator.
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1P_Evon
1Password Team
1Password TeamHello, passwordsbeegon. Thank you for writing in. I am sorry about the issue you are running into.
So that I can take a closer look at the issue you are experiencing, I’d like to request that you send us some information to support+forum@1Password.com. With your email, please include the following:
- A link to this thread: https://1password.community/discussion/148476
- Your forum username: passwordsbeegone
- A browser console log: Save a console log in your browser
- A video of the issue. If the file is too large to attach, let us know, and we can send you a secure upload link.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!
-Evon
