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Forum Discussion
Slow unlock in Safari when not using Personal profile
Unlocking from within the Safari, using touch id, is almost immediate when using the default Personal profile. I have one other profile that I now use regularly. Unlocking in that profile takes exact...
This bug is still killing me. It's actually gotten worse in that sometimes, even when 1Password is unlocked and the main application showing, the Safari extension stays locked. I've finally just given up working with Safari profiles; I'm now just using the Personal profile to keep 1Password working.
This bug is consistent on two different machines: a 2018 Intel running Sonoma and a 2023 M2 running Ventura. It's clearly a problem with the extension's communication with the application when running in a profile other than Personal.
One-on-one support on the issue was, as usual, excellent. However, no solution was provided. We kind of just gave up and logged the issue.
I'm interested now in two things...
Has my manifestation of the issue been reported by anyone else? Has it been duplicated by the engineers? Does it have a time frame for when I can expect a resolution?
Is there any chance the details of my configuration can be investigated further to get to the bottom of this? The problem happens in shared tabs of profiles. So both of my machines are seeing the same pages. Also, I keep 1Password configured the same way on both machines. Finally, both machines have the same Safari extensions and software running. If no one else has reported this issue, then there's something about my setup that is causing this.
