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Forum Discussion

dgbeecher's avatar
dgbeecher
New Contributor
3 years ago

Sometimes 1Password for Safari just stops working

This will not be a very useful bug report, as I'm not sure how to reproduce the problem. But rather often -- more often than I would like -- 1Password for Safari just stops working. Right now I'm try...
betas
dgbeecher's avatar
dgbeecher
New Contributor
3 years ago

Thanks Jack_P_1P, I will do this. Should I also send logs for the following problems? The below routine happens regularly when I try to use 1Password for Safari when 1Password is locked.

  1. Summon 1Password for Safarai -- unlock screen appears -- but password entry field is not focused. I have to click in it to enter my master password.
  2. After unlocking in step 1, the 1Password for Safari toolbar window does not change -- it remains locked -- I have to click out of it then summon it again.
  3. After finding the item I want in 1Password for Safari, hitting enter to autofill does not work -- I have to mouse over to the autofill button and click it.

Are these bugs particular to my setup, for which logs would be helpful? Or are they just three separate problems that I should create three separate forum posts about?

I run into these sort of problems all the time whenever I use 1Password, which is why I'm seeking the most useful way to report them.