I have several logins that somehow have been duplicated in 1Password 8. This may have happened in different times when I've attempted to migrate my 1Password 7 data to my 1Password.com account. In any case, I have a load of duplicates in 1Password 8 and it would be very helpful if there were an efficient tool or feature to help me merge/dedupe these entries (and ideally test them to make sure that I'm preserving the correct credentials). Any thoughts/ideas for how to handle this situation? 1Password Version: 1Password for Mac 8.5.0 80500017, on BETA channel Extension Version: 2.1.4 OS Version: macOS 12.0.1 (21A559)

Hello everyone! 👋 With the release of the latest beta for Mac, Windows, and Linux you can now see a list of your duplicate items in the app. Choose “Items with duplicates” in your Watchtower dashboard to see or delete all of your duplicates. Make sure that you're running the latest beta to see the feature. As always, please let us know if you find the tool useful and if you have any suggestions for the team. 🙂 -Dave

My Duplicates occurred when I upgraded from V7 standalone on my least used machine to V8. I was already using V8 on two other Macs an iPhone and two iPads. That upgrade process was terrible. It wanted me to create a new 1Password membership (I already have a membership which there was no obvious way to connect to.). I ended up downloading V8 and installing it. It said I had to convert my V7 data to V8. It was not at all clear that I could have just skipped that step. Now I've got about 800 duplicates. The upgrade process needs to be more clear so duplicates are not created in the first place. We also need a duplicate finder/remover tool.

In an ideal world, nobody will duplicate data at import time, but actually it will happen. I will not discuss how it can happen or can be avoided, only that it will happen - proof is this thread and others. Duplicate items are not always user error. Switching to a decent password manager often means merging from multiple sources, then consolidating: import from previous password manager plus Chrome's plus Firefox's plus Safari's internal password managers. One does import once directly after account creation, then never again. You at Agilebits do it never again, so you don't see really any need for postprocessing aid. However, for a new user it's crucial, it's a barrier. With duplicate items I mean login items that contain the same userid+password combination. What I propose you can do about this: - give an overview how many items match above description, in a similar way Watchtower does this. Also create filters, so the user can see a list of only matching entries. - also give an overview how many items match with url+userid, but different password. These might represent current and obsolete entries of the same login. The category could be something like "unable to merge", "merge conflict" or "password mismatch". Also make a filter for these. - explain if duplicates are distributed over multiple vaults. If 2 vaults contain the same, because the user imported the same 2 times, the user should see this and the easy fix for the user is to just delete one of these vaults - make it clear over how many different vaults how many duplicated entries are distributed - add the opportunity to "merge" duplicate entries in one vault, in spirit similar to functions to merge different address entries in address books in other apps. Merge only items within the same vault. - this merging would be available from the context menu you get if you select multiple entries. Merging candidates are only taken from the entries the user selected. - This merging functionality could find login entries with same userid+password combination, then choose the oldest entry as "merged" entry. Then merge all URLs from the other entries to this entry, the same with any custom fields and sections with different values (don't add custom fields with same title+value multiple times). And merge the password history of course. Also skip merging for history entries with identical password+timestamp combinations. After merging, add the tag "merged " to the merged entry (so the user can find all processed entries and can check if all is ok). Then delete the items their content was merged into the merged item. It's an investment in getting new users. I bet the turnover rate from ex-Lastpass users would be higher if you had such a functionality. When I was new, I merged entries from Password Safe and Chrome. I almost gave up, because it was so tedious - after all, Chrome autofill wasn't that bad, and Password Safe for just a local vault also wasn't that bad for all non-browser login items. A month after the trial expired I gave it a second shot and decided to do the tedious work.

Tool for detecting and removing duplicates? [Available in 8.10.18]

Former Member
3 years ago
I am looking for a password manager app... but the lack of facility to remove duplicates is a non- starter... I'll keep looking.
spinoza
New Contributor
2 years ago
I'm one of those who have been asking for this to be fixed for NINE years. Thousands of duplicates introduced when migrating from standalone to Cloud, for 1Pass 6, before someone fixed the bug that prevented the problem. Early adopters were affected (and neglected) most.

The Team came close to fixing it with a tool in 1Pass 7. The tool was still too restrictive, but it got rid of some duplicates. It always felt as though any college programmer could fix the problem in an hour or two.
They removed the tool altogether when introducing 1Pass 8.

The Team has never been willing to share exactly why they won't allow us to modify the database entries in a list fashion, or in bulk.
I'm guessing the main reason is not because this is difficult to do, but rather they're afraid that divulging the format of the database, will give away some trade secret.
spinoza
New Contributor
2 years ago
I agree with Tertius, a Merge function would help a lot.
Former Member
2 years ago
2023 and we are still counting votes... Sorry fellows, we have been forgotten :(
Former Member
2 years ago
Product development work for a duplicate management tool aside, it would be super helpful to have a detailed explanation somewhere from you all as to why and how duplicates end up in our accounts. I, for one, have so many duplicate logins and they seem to be replicating. I even have what appears to be quadruplicates for some login items. There are many ways to tackle this widely-experienced issue with 1password, developing new tooling to manage dupes is just one way. Behavior change on the part of us users is also a way to approach this, but we need a good understanding of why the heck all these duplicates end up in our accounts in order to stop the bleeding.
spinoza
New Contributor
2 years ago
Dear incredibly patient customer,

First off, let's give you a virtual round of applause for surviving the rollercoaster ride that is our oh-so-wonderful program. We've been absolutely nailing it with the basic functionality, haven't we? And who doesn't love a bit of data chaos to spice things up? It's like a surprise party, but for your files!

Jokes aside, we're genuinely apologetic for any inconvenience our program has caused you. We do appreciate your support over the years, and we understand your frustration. Your concerns have been telepathically transmitted to our product development team, who are currently preparing their time-travel gear to improve our product – just hold on for another 1, 2, or 5 years. Time flies when you're having fun, right?

In the meantime, we'd be over the moon if you could continue renewing your subscription, because who wouldn't want to help fund our expansion into the heartless corporate world? It's a win-win! We promise that our customer support team (who are part human, part superhero) will be here to assist you with any questions or additional sarcasm you may need.

Once again, our deepest, most heartfelt apologies for any inconvenience, and thank you for your understanding as we strive to morph our program from a quirky gremlin into a well-behaved digital butler.

/s
Former Member
2 years ago
+1
updated from 7 to 8 on a macbook and then dozen of duplicates appeared...
1P_Ben
1Password Team
2 years ago
Hi @mayone

Are you seeing these duplicates in 1Password 8? If so, are the duplicate items in the same vault as each other, or for example is Duplicate A in Vault 1 and Duplicate B is in Vault 2? Please let me know. We'd like to help resolve this problem for you.

Ben
Former Member
2 years ago
Hi Ben.
Yes, I see the duplicates in 1Password 8 after upgrade from 7 on one of my macs. I use only one vault, very simple configuration.
Thank you.
1P_Ben
1Password Team
2 years ago
@mayone

Gotcha. Thank you. You mentioned this is happening on one of your Macs. Do you have other devices with 1Password 8 where you are not seeing the duplicates? If so, that would indicate to me that there is some sort of configuration issue on the one Mac. My first thought would be that you may've ended up with multiple 1Password accounts and are signed into both on that one.

If you use your web browser to access our web app at https://start.1password.com do you see the duplication there? If you do not, then let's check 1Password on that Mac to see if my theory is correct. :)

To check:

Open and unlock 1Password on the impacted Mac

In the upper left of the 1Password window select the ⬇️

From the resulting menu select 'Manage Accounts'

Are there multiple accounts listed there?

Ben

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