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Forum Discussion
Touch ID not working wit 1Password 8 on M2 MacBook Pro
I am unable to switch on TouchID unlock on my new MacBook Pro with a M2 processor.
I upgraded from an older model that didn't have Touch ID, and installed 1Password8 with the installer downloaded ...
1P_Tommy
Moderator
Moderator@borissb
I'd like to ask you to create a diagnostics report from your device. That will give us chance to look under the hood so to speak and give us a better indication of what's happening.
- Open 1Password.
- Press command and comma. The 1Password preferences will open.
- Tap Advanced.
- Click Send Diagnostics.
- Click Reveal to locate the report in your downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
https://1password.community/discussion/138833/touch-id-not-working-wit-1password-8-on-m2-macbook-pro#latest A link to this thread:
borissbPlease do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
