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Forum Discussion
Former Member
3 years agoTouch ID on Mac
Hi I tried to set up Touch ID on 1 password on Mac through this but I don’t see an option in security to turn on Touch ID, can you please instruct me how to find that option?
https://support.1pass...
1P_Dave
Moderator
3 years agoI'm sorry that Touch ID isn't working with 1Password on your Mac. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/674846/#Comment_674846
- Your forum username:
maxseelemann
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave