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Forum Discussion

Former Member's avatar
Former Member
3 years ago

Unable to copy generated passwords in iOS 16.1.1

When I use the Safari extension on my iPad or iPhone to generate a password for an app, I get the message “unable to copy generated password”. Usually I can think of possible fixes to issues, but in ...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @SegeiCMeerkat! 👋

I'm sorry to hear that you're having trouble generating passwords using 1Password for Safari on your iPhone and iPad. Can you try the following steps:

  1. Open the Settings app.
  2. Tap Safari.
  3. Tap Extensions.
  4. Tap 1Password.
  5. Tap Other Websites.
  6. Tap/select Ask.
  7. Switch back to Safari (the app).
  8. Tap the aA / puzzle piece icon.
  9. Tap 1Password.
  10. Tap Allow.

I look forward to hearing from you. 🙂

-Dave