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Forum Discussion
Unable to create 2FA for Instagram Account
Hello
I have seen the previous thread here: https://1password.community/discussion/113551/cant-setup-2fa-on-instagram related to not being able to setup a 2FA using 1Password however this does not...
1P_Dave I can chip in on this issue. Here's an exact breakdown of the steps:
- Navigate to https://accountscenter.instagram.com/password_and_security/
- Click "Two-factor authentication"
- Select profile
- Select "Authentication app"
- See QR code and key.
- In 1Password, attempt to add key in various ways (all successfully generate a code)
- Click "Scan QR code" in the Two-factor authentication banner
- Edit -> Security -> OTP -> Click "Scan QR Code from clipboard or screen"
- Edit -> Security -> OTP -> Paste key shown on screen
Each of the methods of adding the code will generate a code successfully, resulting in an otp string as follows (ignore the curly braces): otpauth://totp/Username:{username}?secret={secret}&issuer=Instagram. However, it's the next part that is the issue:
- Click "Next" on Instagram -> "Get your code from your authentication app"
- Entering the generated OTP code either via autofill or copy/paste results in the following:
There is no way to proceed. Also there are no console logs to speak of, and checking the network requests shows that their GraphQL calls to their server are generating this error message, so something is off about either their OTP method or how 1Password is generating the codes for Meta OTP.
