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Forum Discussion

cortig's avatar
cortig
Occasional Contributor
4 years ago

Unlocking Safari Extension

Following the advice I had been given in another thread, I tried to use the 1Password for Safari Extension independently of the 1Password 8 app. I went to a website where I needed to create an acco...
betas
PeterG_1P's avatar
PeterG_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey cortig, sure - we'd love that, and appreciate the offer. If you can send us an email at support@1Password.com with a console log from Safari (more on that in a sec), we'll be able to go through the data and track down the source of the issue.

Here's how to send us the logs:

  1. Open Safari.
  2. Choose "Safari > "Preferences" > "Advanced" in the menu bar.
  3. Click "Show Develop menu in menu bar"
  4. Choose "Develop > Web Extension Background Pages > 1Password for Safari"
  5. Press Command + A to select everything, and then right click, "Save as" to generate a file.
  6. Turn off the develop menu again from Safari preferences.

Thanks again for this! 🙏