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Forum Discussion
Upgraded to 1Password 8, Safari extension not loaded
I've just upgraded from 1P7 to 1P8 and the application seems to be running OK. However the new 1Password for Safari does not show up in the extensions list in Safari preferences. The browser extensio...
1P_Dave
Moderator
Moderator@tosch
I'm sorry to hear that the steps didn't work. Do you have many users affected by this issue? Our team would love to investigate to see where things are going wrong. I'd like to ask you to create a diagnostics report from an affected Mac that is currently experiencing this issue:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/640423#Comment_640423
- Your forum username:
tosch - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
