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Penelope_Pitstop's avatar
Penelope_Pitstop
New Contributor
12 months ago

What conditions cause 1Password to prompt for Touch ID or password to unlock?

After leaving my iPad unused for a day or two, 1Password repeatedly asks me to authenticate with Touch ID or sometimes my master password when I try to autofill forms in Safari. It doesn’t stay unloc...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
12 months ago

Hello Penelope_Pitstop! 👋

Thank you for reaching out! When filling a field in Safari there are two different options, the 1Password for Safari browser extension (which presents suggestions in a menu right underneath the username/password field) or iOS AutoFill (which presents suggestions above your keyboard). Descriptions of both are here:

Can you confirm that you're referring to using the 1Password for Safari browser extension? If you are then you can configure how often you're prompted to unlock the extension by following these steps:

  1. Open and unlock 1Password.
  2. Tap the icon for your account or collection at the top left and choose Settings. (If you’re using an iPad, tap your account or collection at the top of the sidebar.)
  3. Tap Safari Extension.
  4. Set "Reauthorize After" to the desired option.

I look forward to hearing from you.

-Dave