1Password windows still using old vault pwd after account migration
I recently switched to a 1Password account. The Windows install and migration did not go smoothly or really follow the steps listed in the Knowledgebase. I managed to migrate via my iPhone, setup a new iPad, migrate a Mac, and finally have my 1Password account on my Windows PC. I've unlinked the Dropbox vault, but my Windows install still uses my old vault password. I was able to solve this on the Mac by unchecking allow creation of local vaults, but can't figure out my Windows issue. Any help would be appreciated.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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Hi @3500,
Sorry for the troubles! Please try to do the following on your Windows PC:
- Close 1Password 7 if it is running by right-clicking on the 1Password icon in the notification area to select "Exit".
- Open Windows File Explorer and enter the following in the address bar:
%LOCALAPPDATA%\1Password - Rename data folder to backup-data
- Open 1Password and sign in to your account from scratch.
Let me know how it goes. Thank you!
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Greg0 -
Ok, that worked. I'm guessing the next step is to delete the backup-data folder. Anything else I should do or delete?
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It isn't necessary to delete it, but certainly you can once you have all of your data in the app. :)
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Ok, thanks for the help.
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Any time! :chuffed:
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