What happened to Ctrl-L?

Options
RCMjr
RCMjr
Community Member

I've run into a new problem since a recent update.

First, I opened and logged into 1PW from my dock. Next, I found Credit Karma's login info in 1PW and I hovered over the website name and clicked on 'open and fill.' The website came up and when I put my cursor in the login info, I clicked ctrl-l and assumed it would auto fill my username and password. Instead, this window popped up (see the screenshot.) It asks if I want to add the extension to Chrome and as you can see from the screenshot, I did that yesterday.

I tried clicking on the icon in the dock and it wanted me to log into 1PW, even though I was in through the dock login.

What gives?

Chip


1Password Version: 7.3
Extension Version: 1.15.2
OS Version: 10.14.5
Sync Type: Not Provided

Comments

  • Lars
    Lars
    1Password Alumni
    Options

    @RCMjr - I'm sorry for the trouble! It looks as if you've installed 1Password X instead of the standard, desktop-app-required version of 1Password extension. If you've got a 1password.com account, 1Password X is a great tool...but if you're using standalone vaults or you extensively use the 1Password for Mac app and would like integration between the two, you'll want to uninstall 1Password X and install the 4.7.4 version that accompanies 1Password for Mac. That's the version 1Password is asking you to install into Chrome. Let us know how that works for you. :)

  • RCMjr
    RCMjr
    Community Member
    Options

    That's it. Thanks.

  • Lars
    Lars
    1Password Alumni
    Options

    @RCMjr - glad to hear I was able to help - cheers! :).

This discussion has been closed.