Temporarily removing Desktop App Integration

ttueni

Hello, I noticed when I lock 1password Beta in Safari there is no lock symbol on the 1password icon. However, in Microsoft Edge browser the lock symbol overlay shows up when I lock 1Password.

ag_yaron

Hey @ttueni ,

While Safari is a different beast and has its own 1Password extension (although it looks the same, it operates differently), when you lock it in Safari there should still be a padlock icon showing on 1Password's inline menu icon:

If you don't see the padlock icon, restart 1Password and Safari like so:

1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit 1Password Completely".
2. Quit Safari by right clicking its icon in the Dock and selecting "Quit".
3. Open and unlock 1Password.
4. Open Safari, then lock 1Password and see if there's a padlock icon on top of 1Password's icon.

If you mean that you're expecting to see a padlock icon on 1Password's icon in Safari's toolbar (next to the address bar), then no, there shouldn't be a padlock icon on it and this is how it works in Safari :)

homebrewcrew

How do I unsubscribe from getting email notifications on a thread in 1Password.community?

ag_yaron

Hey @homebrewcrew ,

While there's no way to unsubscribe from a specific discussion, you can adjust the notifications settings in your profile:

1. Click your name/profile on the top area of the page.
2. Click the blue dropdown icon on the top right corner and select "Edit Profile".
3. Select "Notifications Preferences" on the left sidebar and adjust the settings as you'd like.

homebrewcrew

@ag_yaron Thanks!

ttueni

Thanks!

ag_ana

On behalf of Yaron, you are welcome :)

ingvald

Hi,

Now that this feature is out of beta, I wanted to migrate to the non-beta versions on 1Password.
But in Firefox 1Password seems to be stuck on version 1.24.1, clicking "Check for Updates" in the "Add-ons Manager" just says "No updates found". And there doesn't seem to be any "Check for Updates" feature within 1Password for Firefox.

Seems like newer versions haven't been pushed to addons.mozilla.org, but chrome.google.com/webstore seems to be at 2.0.0

What gives?

ag_yaron

Hey @ingvald ,

The update was sent to Mozilla's store but is currently pending review for quite a while now. We're hoping it would be approved soon so that it will be available to all Firefox users. In the meantime, please feel free to keep using the beta.

Sorry for the inconvenience.

ingvald

Thanks for an incredibly speedy response! Hopefully Mozilla will speed up a little too.

Awesome feature btw, keep up the good work!

ag_yaron

Thank you @ingvald !
Your support is much appreciate :)

mleiphamellis

Just another note of appreciation for the implementation of this feature. It was challenging to get used to it and then be without it for several months, but I really like where it landed!

drewson

@ag_yaron , @ingvald FYI - I just got version 2.0.1 installed from the Firefox add on store.

AMCarter3

Could someone from Agilebits summarize where we are on this integration topic. I've been following it loosely and, at this point, feel uncertain and unclear about the correct 1P add-on version # for Firefox on a Mac computer. I'm currently using ver 4.7.5.90.

DenalB

Hey @AMCarter3 !

I'm not a staff member, but you should install the Mac desktop app v7.8.4 and the 1Password in the browser extension v2.0.1 in Firefox. Desktop integration should work with this combination. ;)

AMCarter3

Thanks. I have desktop app v7.8.4 installed. However, my 1P Firefox extension is v4.7.5.90. What is v2.0.1? Any idea why my Add-on ver # is so much higher? I know at one point awhile ago, I did install the legacy version of the Firefox extension so I could continue with browser integration during the beta testing.

DenalB

You are using the 1Password classic extension (https://support.1password.com/cs/1password-classic-extension/). 1Password in the browser (https://addons.mozilla.org/en-US/firefox/addon/1password-x-password-manager/?src=search) is formerly known as 1Password X. You should use this to be up to date. ;)

ag_tommy

@AMCarter3

4.7.5.90 is the Classic extension. 2.01 is the newer 1Password in the browser. If you wish to continue on the beta series, please see this topic. https://1password.community/discussion/121114/faq-grab-the-latest-1password-in-the-browser-beta#latest

Otherwise you can download the stable version here. https://addons.mozilla.org/en-US/firefox/addon/1password-x-password-manager/?src=search

AMCarter3

Perfect. I installed v2.01 and it's working great. Thanks.

DenalB

You are welcome! :)

ag_ana

:+1: :)

AMCarter3

I love the speed of the new 2.01 extension. However, I did encounter what I consider an issue that you (Agilebits) should be aware of and, in my mind, fix. The issue involves the new method for generating a complex password.

This new feature, in my view: a) is hard to locate; b) lacks any apparent way to manage letters, numbers and symbols; and c) worst of all, it forces the user to save the new password in 1Password BEFORE it is (or is not) accepted in the website account. That is not OK. I have experienced many occasions when, for some reason, a newly generated password is NOT accepted in the vendor account. If the old password has already been replaced in 1Password, the user is at a loss... and has to somehow recover the original replaced password in order to start over.

I recommend you work harder to make this feature more friendly and easy to use and, definitely, includes the ability to WAIT until the online account accepts the new password BEFORE the user replaces it in the 1Password account.

drewson

@AMCarter3 - Interesting feedback... I have the opposite experience, I think 1Password does a great job and it's easy to get a suggested / new password. However, I am in agreement on the originally replaced password thing, because it looks like a feature was removed here.

@ag_ana, @ag_tommy -- we used to be able to see previous passwords generated for a Login. What happened to that feature? Has it moved? I knew where to find it in Mini, but now it appears to be gone.

drewson

OK, I found the "Previously Used Passwords", but it seems like it's been removed from the installed app and is only available in the web app, but not the extension. Kind of hard to get to, but maybe I should report this someplace else?

vplewis

@drewson In the main 1Password app, look for your previous passwords here:

Remember that if you don't have old passwords to show on a login page, this listing will be blank. hth

ag_yaron

Thanks for the feedback here guys.
We're definitely working on improving things when it comes to generating/saving new passwords, so stay tuned :)

In the meantime, you don't have to use the automatically-suggested new password that 1Password offers on the webpage. You can click the 1Password icon in your browser's toolbar instead and navigate to the generator there where you have full control over the password you generate, just like you did with the previous extension.

gandalf_saxe

Just switched to 1Password X because I found that the classic extension is becoming increasingly unreliable, i.e. more and more it claims that the Desktop app is not installed. The only reliable workaround I've found is the restart the system, but this takes way too much much of my time in general. And 1Password X not having TouchID is a dealbreaker.

If anyone knows why the classic extensions so often can't see the desktop app, and a better workaround than system restart, that'd be great.

ag_yaron

Hey @gandalf_saxe ,

The classic extension will lose connection with the desktop app whenever the browser has a pending update and sometimes when 1Password itself updates. Instead of restarting the system, you can simply restart the browser and 1Password (including 1Password's background service).

However, 1Password in the browser (previously known as 1Password X) should now also connect to your desktop app and work like the Classic extension, only with all the new features that 1Password X offers. If you find yourself having to unlock 1Password in the browser separately from the desktop app, send us an email and we'll gladly troubleshoot this with you (support+x@1password.com).

AMCarter3

My 1P Firefox extension is no longer connected to the desktop app. The browser extension does not recognize when the app is open. I have to sign the first time I use the extension each day. It then stays "open" for awhile.

ag_yaron

Hey @AMCarter3 ,

Does the issue persists if you go into the extension's settings page and turn off the "Integrate with 1Password" option, then turn it back on? Even after a computer restart?

If so, please send us a diagnostics report and the extension's log via email to support+x@1password.com:

• Diagnostics report: https://support.1password.com/diagnostics/
• Extension's log: https://support.1password.com/cs/extension-console-log/