Issues logging in on linux app
I'm having issues logging in on the latest Linux beta release on Fedora using 8.0.33-92.BETA I get this error:
Can't sign in. Check your sign-in details and try again.
I have tried
- Deleting ~/.config/1Password
- Using both sing-in methods
- Using the snap beta and edge version
- Disabling Duo
- Changing my password
I get those messages in the log:
ERROR 2021-05-16T18:28:20.549 tokio-runtime-worker(ThreadId(8)) [1P:op-app/src/app/backend/signin.rs:181] AddingAccount(UnableToCreateClient(FetchError(post_auth_verify, code: HttpStatus(401), Session ID: XXXXXX)))
ERROR 2021-05-16T18:28:20.550 tokio-runtime-worker(ThreadId(8)) [1P:op-app/src/app/backend.rs:183] AppError { error: , human_readable_label: Some(), cause: None }
1Password Version: 8.0.33-92.BETA
Extension Version: Not Provided
OS Version: Fedora 34
Sync Type: Not Provided
Referrer: forum-search:Can't sign in. Check your sign-in details and try again
Comments
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Hey @luksak, I'm really sorry you're running into this issue with 1Password - to get things back up and running, let's continue this conversation over email. Could you send me an email at
support+linux@1password.com?After you email in, you should receive a Conversation ID that looks like this: [#ABC-12345-678]. Please paste that here, and I'll use it to track your email down from my end.
Thanks, I'm looking forward to getting this sorted for you! :smile:
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Hi @Dayton_ag, here is the ticket: [#SNN-73936-949]
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