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Forum Discussion
Former Member
4 years ago1password 7.8 for IOS 12.4.1 troubleshooting
Hi
Today I've updated to ver. 7.8 and the app has crashed and stopped working at all on 8 Plus IOS 12.4.1.
Is it possible to roll back to 7.7.8 or how to fix the trouble?
Thanks.
1Password Version: 7.8
Extension Version: Not Provided
OS Version: 12.4.1
- Former Member
Crash? What crash? Just some passing 1Password turbulence.
Merci aux développeurs qui ont su trouver une solution plus que rapide et très efficace.
Merci à Ana d'avoir su me/nous tenir informés par ses prompts et gentils messages.
Merci à Kayla Zilinski qui n'a pas eu peur de dire, dans son email, qu'elle avait fait appel à un dictionnaire de traduction en ligne pour comprendre mon message, afin d'y répondre, elle aussi, avec promptitude et gentillesse.
Merci aux autres, qui se reconnaîtront juste parce que je leur dis "merci".
PS: Kayla, you'll have to use an on-line or an off-line French-English dictionary, I'm afraid... - Former Member
@ag_ana can confirm that that v7.8.1 works on iOS 12.5.5.
Thank you. - Former Member
Jack, you are a geeenius! Many thanks!!!
- Jack_P_1P
1Password Team
Thank you both for letting us know @Kongoor and @OldBucks, have a great day :smile:
- Former Member
Thank you for resolving this issue so promptly. Now working on my iPad Air.
- Former Member
The crash have been fixed with the update 7.8.1. Thank you!
- Former Member
Thank you for letting us know @lmcbride, this is great to hear :)
- Former Member
Thank you. I can verify that the problem is resolved on my iPhone 6.
- Jack_P_1P
1Password Team
Hi all,
1Password for iOS 7.8.1 with a fix for this crash is propagating through the App Store now, and should be available to update on your device very soon, if not already.
We appreciate your patience on getting this resolved.
Cheers!
- Former Member
You are welcome @popbinge, and thank you for the report as well!