Unable to auto-fill username after updating from 1password7 to 1password8

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Comments

  • ag_timothyag_timothy

    Team Member

    Thanks for the additional details.

    @dmpaul1 does this appear to be the correct sign in page for Generac? If so, I get the "Contents can't be Autofilled" toast with a long press > ⋮ > Autofill when using 1Passowrd 7 or 8 as the Autofill service. It may be an issue on Generac's end or ours so I've gone ahead and shared it with the team here.
    image

    @ZaitsevGR, is that the Piraeus bank web sign in page? If so, I'm seeing similar behavior and I've gone ahead and reported it to the team.

    While It's not a great solution, I did find a bit of a workaround. For me on the Piraeus site, if I tapped the password field so the Autofill prompt appears then lock > unlock my device and tap the username field the Autofill prompt remains and tapping it fills both fields.

    With the 1Password community forum website I am prompted to fill from both fields without any workarounds. Which version of 1Password for Android do you have installed (Settings > About)?

    @SomebodySomewhere, thanks for letting us know that's been an issue for you too. Banking sites can be tricky as in built security precautions can add additional barriers to Autofill. If you would like to share which banking sites you've had an issue with I would be happy to take a look.

    Thanks again!

  • dmpaul1dmpaul1
    Community Member

    Yes that is the correct login

  • dmpaul1dmpaul1
    Community Member

    1password 8.9.7-7 beta

  • THVTHV
    Community Member

    Same here.
    On any service of the government site ( https://www.gov.gr/ ).
    And in general everywhere that needs verification on this one https://www1.gsis.gr/oauth2server/login.jsp

    I have already reported it via email. I just wanted to see if anyone else has the same problem.

  • SomebodySomewhereSomebodySomewhere
    Community Member

    All banking sites like
    ING banking
    And even when you want to pay by iDeal.
    Auto fill is on.
    No 1PW icon in the fields.
    Only possible to enter by copy/paste.

  • BrendanR1PBrendanR1P

    Team Member

    Hi @SomebodySomewhere

    I've tested autofill on the ING banking site on the following URL - https://mijn.ing.nl/login/ and 1Password didn't offer to autofill login details when using Chrome browser. When I tested using Firefox, filling was successful with 1Password successfully filling both fields.

    In regard to iDeal, I downloaded the app but was unable to test, due to a QR code being the only option to sign in to the app.

    I'll go ahead and report both these to our team to make them aware of the issue.

  • SomebodySomewhereSomebodySomewhere
    Community Member

    We do not is iDEAL apps.
    Of you buy something online than you can pay by iDeal with go automatically to the bank site you give in. Than 1PW does not appear.

    Not everybody use Firefox.
    We use Chrome on phones and laptop.

  • SomebodySomewhereSomebodySomewhere
    Community Member

    Thanking you for you're answer @BrendanR1P

  • ag_timothyag_timothy

    Team Member

    Thanks for confirming that @dmpaul1.

    @THV, thanks for reporting and checking in here as well.

    Thanks for clarifying that regarding iDEAL @SomebodySomewhere.

    Is the ING sign in page shown below the one typically used?
    image

    If so, I was able to fill my test credentials in Chrome. Brendan mentioned seeing different behavior so further investigation would be worthwhile. Thanks again for letting us know about this issue.

  • SomebodySomewhereSomebodySomewhere
    Community Member

    @ag_timothy

    Hallo,

    That is the site.
    That site only will be used on a laptop.

    And is the site without the possibility to fill in with 1PW on a laptop (Windows10 and Chrome)

    On a phone there is a app for.
    1PW will not be used for the app.

  • WWiseyWWisey
    Community Member

    Auto fill is not working for 1Password since upgrading to version 8 of the app on Android, pixel 6 phone. This seems to be quite common, is there a solution that works?

  • ag_timothyag_timothy

    Team Member

    Thanks for clarifying that @SomebodySomewhere. I can fill my test credentials with the extension on the desktop browser as well as with the Android app. Have the issues with this app and website continued for you?

    Hi @WWisey, sorry to hear you've run into filling issues! I've just replied to you in another thread: https://1password.community/discussion/132568/1password-8-not-working-on-android#latest

  • SomebodySomewhereSomebodySomewhere
    Community Member

    I can not test it yet.
    Personal circumstances.
    Try it as soon as possible.

  • ag_timothyag_timothy

    Team Member

    Please feel free to take your time SomebodySomewhere. We'll be here to help when you have the opportunity!

  • AngryPenguinAngryPenguin
    Community Member

    The "upgrade" to 1Password8 is the worst upgrade ever; a once wonderful tool is now utterly useless. Autofill isn't working, double-clicking to launch and fill is gone. Can someone please share instructions for how to downgrade on iMac running Monterey 12.6? This is a huge time suck for me.

  • THVTHV
    Community Member

    Any fix on this?

  • ag_timothyag_timothy

    Team Member

    Hi @THV, thanks for following up.

    Are you referring to filling on gov.gr sites? If so, with version 8.9.7-7, on browsers that have Autofill compatibility (Chrome, Brave, Edge and a few others) I can fill a test password from the password field. On browsers with Autofill support (Firefox, DuckDuckGo, Vivaldi, Opera Touch) I can fill both fields. Do you see the same in your browser?

  • THVTHV
    Community Member

    Thank you for your reply.
    I am using Chrome and 8.9.3 version and I see the same behavior with yours . I've tested on Firefox and worked without a problem.

  • ag_timothyag_timothy

    Team Member

    Hi @THV, thanks for confirming that. It looks like there's been some improvement but still some more to go. I've updated the report with the relevant information. Thanks again!

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