Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
iOS/iPad OS Safari Extension Issues
Is there a status update or solutions proposed for the following iOS/iPad OS Safari Extension issues:
- While the Magic Keyboard is attached to an iPad, selecting Settings launches a new blank tab instead of redirecting to the app. Settings only successfully launches if the keyboard is disconnected. This was originally documented in this thread.
- The Safari extension does not respect the reauthorization settings specified in the main app, as mentioned in this thread (e.g. despite selecting 2 weeks, the extension prompts for master password randomly after closing of Safari or locking of the iPad/iPhone). Also, Face ID is not an allowable means of reauthorization—only the master password.
- The extension references all accounts rather than respecting collections specified in the main app. Not sure if this is a bug or just a feature that still hasn't been implemented.
Any information on the above would be appreciated. Thank you.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
1P_TommyModerator
@byndpass
- Remains open. I'm afraid I don't know the status.
- See the other thread. I posted there. tl;dr Try 1 week and see if it helps as a workaround for now.
- The extension does not have the ability to use collections at this time. I would love to see us improve on this myself.
ref: dev/core/core#9873
ref: dev/core/core#17626
ref: dev/core/core#100171P_Tommy thanks for the update.
- 1P_Dave
@byndpass
I'm happy that Tommy was able to help. 🙂
I’m also keenly following the status of these issues which collectively have gone a long way towards crippling the Safari extension, for me the key function of 1Password on iOS/iPadOS.
1P_Tommy, regarding #2 above, changing to 1 week doesn’t seem to have any different effect than 2 weeks.
- 1P_Dave
Hopefully we'll have good news to share in the future, stayed tuned to our release notes: 1Password Releases
@byndpass
I'm sorry to hear that the workaround didn't help. I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/133971/ios-ipad-os-safari-extension-issues
- Your forum username:
byndpass - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Re issue #2, the 1 week ‘fix’ appears to have been broken by the latest iOS/iPadOS update, Version 8.9.6… anyone else experiencing the same?! It feel like one step forward and two steps back with everything 1P do right now 😒
