Dropbpx sync between OS X and iOS

bugz299
bugz299
Community Member
in Mac

I am unable to sync data on mac (OS X 10.10.1)using dropbox sync. The sync worked fine for the 1st time but later whenever I make any changes on the iOS version (8.1), the changes do not reflect on my mac.

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @bugz299‌

    Can I ask you to try the following and let us know the results.

    1. Create a new item on your Mac e.g. "Test Mac item"
    2. Create a new item on your iOS device e.g. "Test iOS item"

    Can you see the item created in 1. on your iOS device and vice versa?

    After that can you check your Dropbox keychain using 1PasswordAnywhere and see if either item are visible there.

    Once we know the results of these tests we'll have a better idea of what is happening and what best to do. One other useful piece of information will be to better understand the current state of your two vaults. By this I mean, do you have new items and/or changes on both devices or do you normally only add/change on one? If one vault is current and nothing of importance is uniquely on the other then resetting the sync will be one easy option.

    Let us know and we'll take it from there.

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