Crashing constantly - for the love of all that is good and holy!

trixiesirish
trixiesirish
Community Member
in Mac

1Password 5 is crashing almost on a daily basis. Today's crash froze my whole system and I had to do a hard shut down. I couldn't even force quit it or stop the process in the Activity Monitor. Or restart my computer. Or shut down my computer. I just paid to upgrade my previous version??? I'm running Yosemite. Please, make it stop. This is so broken.

Comments

  • MikeT
    MikeT

    Hi @trixiesirish,

    When is it crashing exactly, when you open 1Password?

    Please try this and see if it'll fix the problem:

    1. Move the 1Password 5.app in your Applications folder to your Trash
    2. Make sure not to allow any app cleaning tools to clean up after 1Password. Only the .app file should be in the Trash. Now, empty the trash
    3. Reboot your Mac and download the latest copy of 1Password here: http://agilebits.com/downloads
    4. Extract the downloaded file and move the new 1Password 5.app file to your Applications folder and open 1Password

    Does that fix the problem?

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