Need Help!
Just updated to 5.1. Two problems I am experiencing:
On my MacBook Pro (10.10.2) no matter how many times I change my 1Password for American Express Personal Savings I can manually input my 1Password password into the Login and it works. When 1Password inputs the password it fails.
On my wife’s MacBook Pro (10.10.2) 1Password does NOT input the UserID, only the password.
Please help!
Thank you.
Brian Meehan
Comments
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Hi @turntwo543,
I'm sorry you're having some trouble filling login forms with 1Password!
On my MacBook Pro (10.10.2) no matter how many times I change my 1Password for American Express Personal Savings I can manually input my 1Password password into the Login and it works. When 1Password inputs the password it fails.
When you change your password for the American Express site, are you making the change on that website as well as in 1Password? Please make sure you're updating that Login password by following the steps in this guide. Does is work correctly when following those steps? If not, does it work if you copy & paste the password from 1Password into the login page of that site?
On my wife’s MacBook Pro (10.10.2) 1Password does NOT input the UserID, only the password.
Did this used to work? If so, something on that site may have changed. Please try manually saving a new Login for that site. Does the new Login item work correctly?
Let us know how it all goes, thanks!
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