Didn't work on at least one sitein Firefox

davidhq
davidhq
Community Member
in Mac

I went to eventbrite.com login, pressed the magic command CMD+\ and .. nothing happened...

Then I went to Safari and then it worked.

Inside Firefox it then worked for this forum....

So please check what is happening with eventbrite + Firefox combo...

I ahve the latest firefox 36 on mac...

thank you
david

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @davidhq,

    I don't have an account for that site, but I created a Login item with a random email and password, and it seemed to fill the fields just fine in Firefox when I used the ⌘\ shortcut. You said the 1Password extension works in Firefox when you log into this forum, have you tried logging into eventbrite.com again to see if it works now?

    If it's still a problem, you can try manually saving a new Login for that site. Does the new Login item work correctly in Firefox?

  • davidhq
    davidhq
    Community Member

    Now it works ... not sure why it didn't... Thank you for the tip for manually saving the site... this came handy in http://forums.tessel.io (this is a Discourse forum)... but maybe fix 1Password so that it asks for saving passwords in Discourse...

  • davidhq
    davidhq
    Community Member

    Today it happened again on codeschool.com login page... in FF nothing happened, then I went to Safari, it worked... but when I came back to FF and tried again it also worked... so definitelly there are some issues in FF... actually the 1Password window opened like it opens when it's an unknown site (no password saved).. so I wasn't sure if I have this pass or not and that's why I went to check in Safari... Maybe I pressed it "too soon"? But I don't think so.. page was loaded.....

    regards,
    david

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @davidhq,

    Can you tell us al little more about your system please, in particular:

    1. The version of 1Password that you're running.
    2. The version of OS X that you're running.
    3. The version of Safari and the 1Password Browser Extension in Safari
    4. The version of the 1Password Browser Extension in Firefox (as you've already stated you're running Firefox 36.

    Maybe something there might indicate why the extension in Firefox seems to be acting squirrelly.

This discussion has been closed.