1Password 5 closes unexpectedly

dogie
dogie
Community Member

I just bought the new 1Password 5 from the MacApp store. have been using 1Password now for many years and have never had the trouble that I am having now.
When I try to log in, it accepts my login password, but immediately closes. When I try to open it again by entering my password, nothing happens.

Would appreciate some help here,
Thanks, Dogie

Comments

  • Stephen_C
    Stephen_C
    Community Member

    That can be a symptom of having more than one copy of 1P on your machine—or, indeed, on some disk that is permanently attached to it. Is that a possibility?

    Stephen

  • dogie
    dogie
    Community Member

    Thank you Stephen, that did it.

  • Drew_AG
    Drew_AG
    1Password Alumni

    That's great news @dogie, thanks for letting us know that helped to solve the problem! :)

    We're always happy to help if you need anything else.

This discussion has been closed.