Auto-locking after waking from sleep even though "Lock on sleep" is disabled

pbq

Hi. I have all the auto-lock options disabled. Nevertheless, I have to log in again and again. Please help me for that, I don't want always new login. Thanks.

hawkmoth

@pbq - When you say you have to log in again and again, could you be more specific? You will always have to log in with your master password after a system restart or after 1Password and mini have been completely closed.

Let us know if you mean something else.

pbq

Surely after every reboot, but also when i waked up my macbook from sleep. And I have 1Password mini alway keep running.
And thanks for the quickly answer :-)

hawkmoth

I'm guessing here, but perhaps waking from sleep is seen as a new start. I'm sure someone from AgileBits will happen along and clarify that.

AGAlumB

@pbq: D'oh!

A few of us played around with different settings to see if we could reproduce the issue, but 1Password stays unlocked as expected. 1Password mini may be getting terminated for some reason, and therefore not keeping you unlocked once your Mac goes to sleep. 1Password will always need to be unlocked after logging out or rebooting, however.

The best thing to do would be to use the 1Password Troubleshooting tool to generate a diagnostic report and send it to support+forum at agilebits dot com. Just be sure to include a link to this forum thread in the email so we can 'connect the dots'. That way we can look at the logs to determine exactly what is happening and get this sorted out for you. :)

pbq

Hi Brenty. The Mail is on the way to you :-) Thanks for the help.

AGAlumB

@pbq: Woohoo!

You are most welcome. We will take a look at that to see what is causing the trouble for you and get back to you. Thanks for your patience! :)