After upgrade 1passwword don't run anymore

mauroferri
mauroferri
Community Member
in Mac

Hi! I'm from Italy. I've run an update and now it's impossible to load the program: "Impossibile stabilire connessione tra 1password e 1password mini" (Impossible to connect 1password and 1password mini).

What's the matter?

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Please try this:

    1. Drag the 1P app to the trash (don't use any app cleaner tool, which is likely to try to delete files you need to keep).
    2. Empty the trash and reboot.
    3. Re-download and re-install 1P.

    Stephen

  • AGAlumB
    AGAlumB
    1Password Alumni

    @mauroferri: You can also look in 1Password Preferences > General to make sure that 1Password mini is set to run. Sometimes unchecking it and then checking it will get it working again if something has caused it to terminate.

    But, failing that, reinstalling 1Password from the AgileBits website should get it working if the app has become damaged somehow.

    I hope this helps. Please let me know how it turns out!

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