1Pasword 5.1 does not open on Mac running 10.10.1.

ttelke
ttelke
Community Member
in Mac

I went on vacation for 3 months and when I got back 1Pasword would not open.

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Please try this:

    1. Drag the 1P app to the trash (don't use any app cleaner tool, which is likely to try to delete files you need to keep).
    2. Empty the trash and reboot.
    3. Re-download and re-install 1P.

    Stephen

  • ttelke
    ttelke
    Community Member

    Worked great thanks

  • littlebobbytables
    littlebobbytables
    1Password Alumni
    edited March 2015

    Hi @ttelke,

    I suspect this may be related to an updating bug we've recently been working on squashing. It took a while to figure out the precise cause. I'm glad to hear Stephen_C has you all sorted out though :smile:

    As this seems to be resolved I'm going to close this thread but if you have any questions or issues in the future don't hesitate to post!

This discussion has been closed.