CleanMyMac2 unfortunately moved 1password 4 files

sziselman

How can reinstall the app on mac to create the missing log but not affect password data? Or can I move the deleted/restored folders myself? One of the files is xxxxxx.om.agilebits.onepassword4-helper.log. The other is the data and watchlist folders themselves. The application seems to be working fine with the odd behavior being failed backup. Now I am getting 1password failed to create a backup: Error Domain=NSCoc...

littlebobbytables

Hi @sziselman,

I tried deleting the entire of the log folder, found at ~/Library/Logs/1Password/ and when I next relaunched 1Password the folder was recreated. If I delete the ~/Library/Application Support/1Password 4/Watchtower/ folder it too was recreated on the next boot. Now one thing is when I tested this I was also ensuring 1Password mini was shut down by closing 1Password using the ⌃⌘Q keyboard shortcut. I didn't want 1Password mini to interfere at all.

So the first thing I'd wonder is does a reboot of your machine help at all?

If it doesn't and assuming you still have either backup files in the Backups folder or a OnePassword.sqlite file in your Data folder we might guide you through the process of starting over and simply copying your vault back into a fresh copy.

Let us know if the reboot resolves anything first though.

sziselman

That did the trick. Thank you very much. You can teach an old dog a new trick.

littlebobbytables

Glad we could help get 1Password working properly again @sziselman :smile: