why does my purchased copy state "1Password Trial"?

why does my purchased copy state "1Password Trial" at the top of the dialog box?


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  • svondutch
    svondutch
    1Password Alumni

    why does my purchased copy state "1Password Trial" at the top of the dialog box?

    1. You did not enter your license key, or
    2. Your vault is named 1Password Trial.agilekeychain
  • Hi @jls,

    Please open the main 1Password program, unlock and go to the Help Menu > Enter License Key, does it ask for a license key or show you an existing license?

    If it does show you an existing license, it is likely #2 as Stefan mentioned. You have a 1Password vault file called 1Password Trial.agilekeychain, which 1Password will display in the title bar to show you the current vault that 1Password is using now.

  • jls
    jls
    Community Member

    Thank you. sorry for my ignorance. That worked well. Much appreciated

  • AGAlumB
    AGAlumB
    1Password Alumni

    Hey, no problem! That's what we're here for. You should be all set, but don't hesitate to reach out if we can be of further assistance. :)

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