1Password 6.01 hangs upon install and startup? 5 used to work? 6 doesn't. Tried uninstall/reinstall
Date/Time: 2016-01-22 12:23:04 -0800
OS Version: Mac OS X 10.11.3 (Build 15D21)
Architecture: x86_64
Report Version: 22
Command: 1Password 6
Path: /Applications/Utilities/1Password 6.app/Contents/MacOS/1Password 6
Version: 6.0.1 (601003)
Parent: launchd [1]
PID: 1335
Event: hang
Duration: 1.00s (process was unresponsive for 28 seconds before sampling)
Steps: 10 (100ms sampling interval)
Hardware model: MacPro3,1
Active cpus: 8
Fan speed: 591 rpm
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
Heaviest stack for the main thread of the target process:
10 start + 1 (libdyld.dylib + 13741) [0x7fff9d9535ad]
10 NSApplicationMain + 1176 (AppKit + 9504) [0x7fff96af6520]
10 -[NSApplication run] + 682 (AppKit + 524232) [0x7fff96b73fc8]
10 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454 (AppKit + 4548931) [0x7fff96f4a943]
10 _DPSNextEvent + 2245 (AppKit + 566664) [0x7fff96b7e588]
10 AEProcessAppleEvent + 55 (HIToolbox + 264953) [0x7fff8cc59af9]
10 aeProcessAppleEvent + 288 (AE + 32468) [0x7fff8db6fed4]
10 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31 (AE + 32696) [0x7fff8db6ffb8]
10 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531 (AE + 33329) [0x7fff8db70231]
10 _NSAppleEventManagerGenericHandler + 102 (Foundation + 235227) [0x7fff8b5fe6db]
10 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290 (Foundation + 235617) [0x7fff8b5fe861]
10 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 250 (AppKit + 590647) [0x7fff96b84337]
10 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557 (AppKit + 592013) [0x7fff96b8488d]
10 -[NSApplication _sendFinishLaunchingNotification] + 203 (AppKit + 603091) [0x7fff96b873d3]
10 -[NSApplication _postDidFinishNotification] + 297 (AppKit + 603741) [0x7fff96b8765d]
10 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66 (Foundation + 31009) [0x7fff8b5cc921]
10 _CFXNotificationPost + 693 (CoreFoundation + 65861) [0x7fff8c78d145]
10 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1922 (CoreFoundation + 1187138) [0x7fff8c89ed42]
10 ___CFXNotificationPost_block_invoke + 50 (CoreFoundation + 1211058) [0x7fff8c8a4ab2]
10 _CFXRegistrationPost + 407 (CoreFoundation + 1211719) [0x7fff8c8a4d47]
10 ___CFXRegistrationPost_block_invoke + 63 (CoreFoundation + 1214079) [0x7fff8c8a567f]
10 CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER + 12 (CoreFoundation + 1214220) [0x7fff8c8a570c]
10 -[OPAppDelegate applicationDidFinishLaunching:] + 540 (1Password 6 + 29147) [0x10a3d01db]
10 -[OPAppDelegate hockeyManagerStarted] + 423 (1Password 6 + 30065) [0x10a3d0571]
10 +[NSThread sleepForTimeInterval:] + 156 (Foundation + 679165) [0x7fff8b66acfd]
10 __semwait_signal + 10 (libsystem_kernel.dylib + 94726) [0x7fff8b4fd206]
*10 semaphore_wait_continue + 0 (kernel + 1048512) [0xffffff80002fffc0]
1Password Version: 6.01
Extension Version: Not Provided
OS Version: 10.11.3
Sync Type: DropBox
Comments
-
Hi @lerici,
Thanks for the sample. It looks like 1Password is patiently waiting for 1Password mini to start up, and 1Password mini isn't doing its job and starting up correctly. Could you try a reboot? It's likely that launchd needs to refresh its database of apps to know where to go looking for 1Password mini. If that doesn't help we'll go looking to see if 1Password mini is starting up and crashing right away which would indicate another problem.
Let us know how that goes.
Rick
0 -
Thanks Rick that did indeed work perfectly!! :)
0 -
Beautiful! Let us know if you run into any more issues.
Have a great weekend.
Rick
0