how can I wipe all on iOS device and cloud and start afresh?

vwidge
vwidge
Community Member
in iOS

Something eems to have gone wrong. I thought I had reinstalled and started again but something is left on the cloud that doesn't match and won't let me in even when I put the right password. As I have stored nothing I would simply like to wipe everything and start again. Help! Thanks.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:icloud-error-data-not-found

Comments

  • Ben
    Ben

    Hi @vwidge,

    Thanks for taking the time to write in. I'm sorry to hear that you've hit a snag, but I'm sure we can help get you around it. Please check out this guide for removing data from iCloud:

    How to remove all 1Password data from iCloud

    That, plus you may need to reinstall again, should get you back on the right track with a totally fresh install. I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

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