can someone help me get 1password set up? I have downloaded the app and am having problems with a PW

piersmummery
piersmummery
Community Member

I seem to have put all of the correct info in and downloaded the app, but I do not now know how to get it to work. I am also not registered on the website and having just tried to register, it tells me the PW I used on the app is too short.


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Referrer: forum-search:can someone help me get 1password set up? I have downloaded the app and am having problems with a PW

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @piersmummery,

    I'm sorry you're having some trouble getting started! We'll be more than happy to help you get things up and running.

    I seem to have put all of the correct info in and downloaded the app, but I do not now know how to get it to work.

    I'm not quite sure what "correct info" you're referring to - can you please elaborate on that?

    As for getting 1Password to work, if you're talking about how to use the app in general, I definitely recommend taking a look at our user guide, especially the Introduction section: Welcome to 1Password for Mac

    If I misunderstood and you're asking about something specific you're trying to do in 1Password, please let us know!

    I am also not registered on the website and having just tried to register, it tells me the PW I used on the app is too short.

    Which website are you having trouble with? Is it a website you're trying to save as a Login item in your 1Password vault? Or do you mean you're trying to sign up for a 1Password for Teams or 1Password Families account on 1Password.com?

    If you can describe exactly what you're trying to do, the exact steps you're taking to do it, what you expect to happen, and what happens instead, we should have a much better idea of how to help you out with that. Thanks in advance! :)

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