After a recent rewipe of a MacBook and attempted data restore I am no longer able to open 1Password
Using the correct master password but 1Password 7 will not open. Do I need to reinstall?
1Password Version: 7
Extension Version: Not Provided
OS Version: 10.13.6
Sync Type: Not Provided
Referrer: forum-search:After a recent rewipe of a MacBook and attempted data restore I am no longer able to open 1Password
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Team member available for comment?
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Welcome to the forum, @DennisStuckey107! I'm sorry for the trouble! Reinstalling 1Password will not change things; the Master Password needed to unlock 1Password for Mac and open your vault(s) is whatever you chose when you set up 1Password. If you think you're entering the correct Master Password, then please follow these tips/instructions to see if you can get it entered correctly. Let us know how you get on. :)
By the way, I notice your posts are six minutes apart. This forum is not a chat room, and while there are almost always team members like me available to answer user questions/problems, we answer in the order we receive things, so although our replies won't be instantaneous, we'll be with you as quickly as we can. Thanks for your patience.
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