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Forum Discussion
1password Chrome Extension v.2.5.2 Not Unlocking with Apple Watch
I had to recently reinstall my 1password Chrome extension, and now I don't have the option to unlock it via my Apple Watch. The regular 1password app utilizes the Apple Watch unlock feature just fine...
1P_Dave
Moderator
Moderator@jj358mhz
I'm sorry that the steps didn't help. Can you make sure that app integration is turned on for 1Password in the browser:
- Open your browser.
- Right-click on the 1Password icon and then click Settings.
- Make sure that "Integrate with 1Password app" is turned on.
- Then restart your Mac (please restart your Mac even if app integration was already turned on).
If Apple Watch unlock still doesn't work then I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/137090/1password-chrome-extension-v-2-5-2-not-unlocking-with-apple-watch
- Your forum username:
jj358mhz - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
