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Forum Discussion
1Password Extension Does Not Unlock
I changed from an Apple Keyboard with TouchID to a Logitech Keyboard without TouchID. I now need to unlock 1Password / 1Password for Safari extension with a password rather than TouchID.
Pressing...
1P_Dave
Moderator
ModeratorHello Joelc! 👋
I'm sorry that you're unable to unlock 1Password for Safari. Can you tell me if you're using Lockdown Mode on your Mac, you can find more information here: About Lockdown Mode - Apple Support (CA)
If you're not using Lockdown Mode then can you try uninstalling and reinstalling 1Password for Safari:
If that doesn't work then let me know.
-Dave
