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Forum Discussion
ChristIO
2 years agoOccasional Contributor
"1Password for Safari Extention" does not work anymore
Hallo Support,
The "1Password for Safari Extention" (see screen) does not work anymore since today, after I updated Safari macOS.
The extention does not open from a login dialog when using shortcut ⌘+\ anymore
or from the top Safari symbolbar.
1Password for Mac (Desktop app) works fine. De-activated extention / reboot does not help...
Versions:
Safari Version 17.3 (18617.2.4.11.11, 18617)
1Password for Mac 8.10.24 (81024044)
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided
- ChristIOOccasional Contributor
one more thing...
today there was a MacOS update (earlier it was just a Safari update), and after that the AutoFill keyboard shortcut (⌘+\) did not work anymore (AutoFill was ON), but just toggled it in System Settings --> Password Options OFF and then ON again and it did the trick... - burrNew Contributor
Thank you ChristIO!
1P_Tommy I had the same problem today. I fixed it by following your steps. However I had to go into System Settings --> Password Options and turn ON AutoFill Passwords and Passkeys. Then disable use passwords and passkeys from iCloud keychain. I never had the AutoFill enabled previously.
- 1P_Tommy
Moderator
That's interesting. We saw something like that during the betas of 14.2, but I, perhaps erroneously in retrospect, thought it was resolved. Thanks for the followup. I truly appreciate it.
- ChristIOOccasional Contributor
I got it working! Empty Safari cache,reboot and disabled "Fill from iCloud-Keychain" in systems security setting fixed it.
- ChristIOOccasional Contributor
Yes, thanks ! I will send the details tomorrow...
- 1P_Tommy
Moderator
Yeah let's go ahead and get you over to my colleagues in email support. They might need to look under the hood.
Please email us using
support+forum@1password.com
. Be sure to use the email address tied to the account in question.Include the following:
Your user name here in the forum.
ChristIO
A link to this topic.https://1password.community/discussion/144238/1password-for-safari-extention-does-not-work-anymore
I might also suggest including a diagnostic report. ⚙ About 1Password diagnostics information along with a console log. 💾 Save a console log in your browser If nothing else it will save you an email exchange asking for those details.
This will help us connect the dots as they say.
- ChristIOOccasional Contributor
sorry, double post...
- ChristIOOccasional Contributor
thx,
I have disabled AdBlocker, it is not the problem.
The url is (https://www.toontrack.com -> then click right top "Login"), but that side is probably not the issue, it worked before...
I checked also the login to this forum it is also not working anymore.Somehow the 1Password extention is not "starting/connecting" when clicking the button here:
- ChristIOOccasional Contributor
thx,
I have disabled AdBlocker, it is not the problem.
The url is (https://www.toontrack.com - then click right top "Login"), but that side is probably not the issue, it worked before...
I checked also the login to this forum it is also not working anymore.