Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Former Member's avatar
Former Member
4 years ago

Autofill Freezes or take 60 seconds to load on Safari on iOS and iPadOS

I use an iPhone 8 and iPad Pro 10.5" using the most up to date system and 1Password software. Unfortunately, since updating to iOS 15 / the newest 1Password update the autofill feature for safari and...
ios
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @nnnn959lou771:

We've been investigating reports of AutoFill taking a while to load fully. To get some more insight as to what might be happening, I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!