Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

RISCfuture's avatar
RISCfuture
New Contributor
7 months ago

Bug report: Deauthorizing and reauthorizing iOS device causes extension to fail to load

To reproduce this bug: Have an iOS device with 1Password and the 1Password Safari extension installed Deauthorize that device from another computer Reauthorize it locally by logging into you...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

Hello RISCfuture! 👋

I'm sorry that 1Password for Safari stopped working after adding your account back to 1Password for iOS. I've tried to reproduce the issue here on my end but haven't been able to. So that I can better understand the situation can you tell me the following:

  1. Did you confirm that 1Password for Safari was working right before you deauthorized 1Password for iOS?
  2. Are you able to reproduce the issue again?

I look forward to hearing from you.

-Dave