Electron

Thanks for your comments, mjuliani and @serge_b. Stay safe out there.

I just came to say that I didn't renew my subscription and I don't intend to come back until the app is native. Even if you guys prove to me that the framework is faster and better, which I doubt, I'll only use it again if it's native.

I was using 1Password for I don't know how many years. I have experience with Electron as a software engineer, I won't trust my passwords to that at all. Performance is ugly, memory leaks is a feature of electron it is not a bug, HTML interfaces are glitchy. And most importantly - security of electron apps is not the best side of it.

Meanwhile turned off updates and doing slow migration of MFA to new Keychain. Problem is that 1PW was more that just a password manager, notes, servers, documents... meh.
It's been a long way, it seems new Keychain is my new friend. I hope that you find that short "profit" with back pressure costs nothing. I am not even 100% sure what could replace all of the features...

@digitalmoksha

"Automatically install updates" now turned off.

1Password 7 will not automatically update to 1Password 8.

Ben

Nothing to add to this thread. I hope you reconsider and support at least a useful menubar app in native SwiftUI for modern Macs.
I am deeply concerned about the memory footprint and I consider to switch to another password manager for my company. But not yet, because I think there is still hope to correct the electron decision...
bests,
Samuel
CEO OtoJig

Sorry, but I agree with what everyone else has said - Electron is the wrong way to go. I'm highly disappointed. You have reduced your app to "just another web app" in order to "support more old macOS versions". Really? You don't support enough already? 1PW 7 is so bad that those on older machines can't use it anymore? After paying a premium for your product as a yearly subscription, it feels like you've cheaped out on us. You're even writing the iOS client natively, but not macOS. I'm stunned.

And with the rapid adoption of macOS in general when a new version comes out, what an opportunity to really make the best native app using SwiftUI. Let 1PW 7 take care of those who can't upgrade. New macOS 11 and updated SwiftUI, great to time to take the next step, and up your game. And if you had written a blog post that said "although many folks wanted to go the easy route and use Electron, we decided to maintain our macOS app as native, moving it forward with Apple' technologies and connecting to our fantastic new Rust backend." That would have been extra loyalty points. And since you are subscription based now, there is not the desperate push for people to upgrade - funding is already rolling in.

I pay a premium for macOS hardware and the excellent design of the human interface. If you're releasing your product free of charge, by all means save some money and use Electron. But not I'm paying premium money for use on my premium system for you to cheap out.

Honestly, since you've been in the Mac community for so long, I'm surprised you thought this would be acceptable. Either put the proper investment into the UI, or I will take my hard earned cash somewhere else. If you are unwilling to be loyal to the platform, don't expect customers to be loyal in return.

Sincerely I hope you rethink this decision, because I love the software. "Automatically install updates" now turned off.

I really don't understand why 1P team is still fooling people with:
"Rust Core is great" without mentioning Electron is hell

"18P has great performance" while so many reports, screenshots of heavy RAM usage and unreasonable thread count are posted here

"Give it a try, you'll love it" love what? Sluggish UI? Modal in modal? Heavy RAM usage? a dozen more threads?

Wrong decisions can be fixed, but wrong attitude can't.

@FCNV

I've moved your comment to this thread, about our chosen tech stack for 1Password 8. Your comment is off-topic for this thread, which is a troubleshooting issue related to the 1Password notifier not connecting, and not relevant to our use of Rust/Electron. Please keep your comments relevant to the conversation ongoing in the thread.

Thanks.

Ben

Excited to see all these speed enhancements from RUST in action that you all have been boasting about. 🤦