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Forum Discussion
Face ID failing and unreliable after update
Apologies if this issue has already been discussed elsewhere but the latest update to 1Password for iOS has introduced a bug where the first Face ID scan will fail when invoking 1P through Password A...
I have got the same issue after upgrading from iOS 16 to 17.1.1.
I switched from FaceId to PinCode in the app settings and retried turning on FaceId, I uninstalled and reinstalled but neither of that resolved the issue.
I also had some other strange issues (Contact not showing in the Phone app) so decided to shutdown (Settings ==> General ==> Turn Off) and start it up again.
After the restart, 1Password was back to normal.
I hope that might help.
