Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
dtoub
3 years agoContributor
For two weeks the safari extension worked perfectly… [Fixed in 1Password 8.10.0-52 update]
And now it doesn’t. Back to having to type in my password since the safari extension locks after a few minutes (despite being set at every 2 weeks in preferences).
Please please please fix this. ...
MikeT
1Password Team
3 years agoHi folks,
dtoub @ersan191 Thanks for reporting this.
There is a known bug where a fix is not yet available via TestFlight builds but will be fixed for the next stable release. It will not be in today's TestFlight update either because the bug fix is still being tested internally.
To confirm this is the same bug, can you open 1Password for iOS, go to its Settings > Security
, and can you confirm if Require Password
is set to something longer than two weeks, as in Every 30 days
or Never
?
This is a separate setting from the Safari extension lock's Reauthorize After
.
If yes, set it back to Every two weeks
for now and then lock and unlock the main 1Password app. After that, 1Password extension for Safari should now unlock with biometric more consistently (at least until reauthorization timer kicks in).
We're currently testing the bug fix we have to make sure it doesn't regress elsewhere but we believe this will fix the problem for sure. We will get the fix to you as soon as possible.