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Former Member's avatar
Former Member
4 years ago

iPadOS & iOS Safari Extension Bug + All Vaults Issue

Congrats on the release of the new extension! Unfortunately, there are a couple bugs/issues: On iPadOS, tapping the extension icon > All Accounts icon > Settings does not open any settings, and...
ios
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey @byndpass:

Glad to hear removing the keyboard worked for you. We're investigating the issue you're experiencing still, but here's some steps to try for now:

  1. Fully close Safari on iOS.
  2. Fully close 1Password on iOS.
  3. Open and unlock the main 1Password app from your home screen.
  4. Open Safari and go to any webpage.
  5. Tap on the AA icon in the address bar.
  6. Tap on 1Password in the menu.
  7. Follow the prompt to unlock 1Password for Safari with your account password.

Let me know if that works for you!

Jack