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Former Member's avatar
Former Member
3 years ago

MAC 10.15.7 two icons in upper right system tray.

I have been using 1Password for many years (maybe 7+). About a year ago two icons for Safari extension appeared in upper right corner of screen. And a "Welcome to 1 Password..... Subscribe" dialog bo...
macos
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @JimImWa:

Thanks for reaching out, as well as being a fan of 1Password for so long. Since it seems like you have a few versions of 1Password on your Mac, getting in touch with us directly via email at support+tradein@1password.com would be best. Our dedicated migrations team will be able to take a closer look and get you all set up with a 1Password membership. Include a link to this thread: https://1password.community/discussion/131549/mac-10-15-7-two-icons-in-upper-right-system-tray#latest and your username: JimImWa in your email. After sending it in, you'll receive a reply from BitBot, our helpful robot assistant, with a support ID that looks like [#ABC-12345-678]. Post that here, and I'll be able to make sure your email has gotten to the right place.

Jack