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Forum Discussion
Manaburner
7 months agoFrequent Contributor
Mobile Safari Extension does no longer load after updating to app version 8.10.38
Hi there,
after installing beta version 8.10.38, the Safari extension does no longer load when Safari has been force-quit. This might also happen when Safari is paused by iOS, but this of course ha...
1P_Dave
Moderator
7 months agoHello Manaburner! 👋
Thank you for the report! So that I can investigate this further, I'd like to ask you to reproduce the issue again and then create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/147407/mobile-safari-extension-does-no-longer-load-after-updating-to-app-version-8-10-38
- Your forum username:
Manaburner
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave