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Forum Discussion
Former Member
2 years agoOffline Objects
I‘m using 1Password on a Mac, iPad and iPhone with a personal vault, A few weeks ago, I created a new login for my daughter - probably on the iPad - which did not sync, so 1Password kept showing a li...
1P_Tommy
Moderator
2 years ago@OllieTee
I'd like to ask you to create a diagnostics report from your device. This will help us work with you to ensure no data loss and provide you instructions for a successful resolution.
- Open 1Password.
- Tap your 1Password account icon from the 1Password home screen.
- Tap Settings.
- Tap Help.
- Tap Send Diagnostics.
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
- Your forum username:
OllieTee
A link to this thread:
https://1password.community/discussion/143948/offline-objects#latest
Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!