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Forum Discussion

Former Member's avatar
Former Member
2 years ago

Safari Extension Inconsistency: Icon Behavior and Unlocking Issues

I'm experiencing some inconsistent behavior with the 1Password Safari extension. Specifically, when the extension is locked, clicking on the 1Password icon in the username field (e.g., at 1password.c...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @homicki,

I'm sorry for the trouble you are having with 1Password for Safari. I'd like to start by testing to see if the integration between 1Password in your browser and your 1Password app is working as expected.

Can you follow these steps:

  1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
  2. Quit your browser by right clicking its icon in the Dock and selecting "Quit".
  3. Open and unlock 1Password.
  4. Open your browser and let us know if 1Password is also unlocked here?

Let us know how you get on!