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Forum Discussion

norysang's avatar
norysang
Contributor
2 years ago

Safari extension not reliably unlocking

For more than four weeks now I have problems with the Safari extension not unlocking reliably. I have not been able to accurately narrow the circumstances down but it seems like the issues increased ...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

michaelyork

I'm sorry that you're also running into issues. Can you tell me a little more about the specific behaviour that you're seeing on your Mac? Are you also unable to unlock the 1Password extension? Does the desktop extension still unlock properly?

Can you share the version of macOS that you're using and whether you've enabled, and are using, profiles for Safari?

-Dave