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Ocean_West's avatar
Ocean_West
Occasional Contributor
2 years ago

Safari Extension Not Unlocking

1P is open and unlocked but the browser ext has a lock and clicking on it has a button open 1P it flashes for a second but comes back. I have turned off the extension and turned it on, still locked. ...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello Ocean_West! 👋

I'm sorry to hear that 1Password isn't working properly with Safari on your Mac. As a first step, can you try the following:

  1. Close all open web browsers.
  2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
  3. Double-click on 1Password from your Mac's Applications folder.
  4. Open your web browser.

Let me know if that fixes the issue. I look forward to hearing from you. 🙂

-Dave