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Forum Discussion
Safari Extension won’t unlock, can’t connect
In iOS 17.2 and 17.2.1 I can’t unlock or use the Safari extension.
I recorded a video but can’t upload it here.
1Password Version: 8.10.22
Extension Version: Not Provided
OS Version: ...
Kester_D_1P
1Password Team
1Password TeamHi instanttim - Thank you for providing those additional details, I'm sorry to hear that those steps haven't helped.
I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread:
https://1password.community/discussion/143740/safari-extension-won-t-unlock-can-t-connect - Your forum username:
instanttim - Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here and a member of the team will be in touch shortly.
